Data Subject Rights Policy and Request Procedure
Version: 1.0
Effective Date: June 2026
Organisation: Bloxt Energy Ltd
Company Number: 14702281
Purpose
Bloxt Energy Ltd is committed to protecting personal data and ensuring that all individuals can exercise their rights under UK GDPR, the Data Protection Act 2018, and applicable UK data protection legislation.
This policy outlines how individuals may exercise their data protection rights and how Bloxt Energy will respond.
Data Subject Rights
Individuals have the following rights:
Right of Access
You have the right to request confirmation of whether we process your personal data and obtain a copy of that data.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data where:
- The data is no longer required.
- Consent has been withdrawn.
- Processing is unlawful.
- A legal obligation requires deletion.
Certain information may be retained where required by law.
Right to Restrict Processing
You may request restriction of processing where:
- Accuracy is disputed.
- Processing is unlawful.
- Data is required for legal claims.
Right to Data Portability
Where processing is based on consent or contract and carried out electronically, you may request a copy of your data in a commonly used format.
Right to Object
You may object to processing based on legitimate interests or direct marketing.
Rights Relating to Automated Decision-Making
You have the right not to be subject to solely automated decisions that produce legal or similarly significant effects without appropriate safeguards.
How to Submit a Request
Requests may be submitted by:
Email: hello@bloxtenergy.co.uk
Telephone: 0333 577 5515
Post:
Bloxt Energy Ltd
Sephton House
North Mersey Business Centre
Woodward Road
Knowsley Industrial Park
Liverpool
L33 7UY
Identity Verification
Before processing a request, Bloxt Energy may request evidence of identity to protect personal information from unauthorised disclosure.
Examples may include:
- Photo identification
- Utility bill
- Proof of address
Only information necessary to verify identity will be requested.
Response Times
Bloxt Energy will respond to valid requests without undue delay and normally within one month of receipt.
Where requests are complex, this period may be extended by up to two additional months. If an extension is required, the individual will be informed.
Fees
Requests will generally be processed free of charge.
A reasonable administrative fee may be charged where requests are manifestly unfounded, excessive, or repetitive.
Complaints
Individuals who are dissatisfied with the outcome of a request may contact Bloxt Energy directly.
Individuals also have the right to complain to the Information Commissioner's Office (ICO).
Website: www.ico.org.uk
Internal Handling Procedure
Upon receiving a request:
- Record the request in the Data Subject Rights Log.
- Verify identity.
- Determine applicable rights.
- Locate relevant personal data.
- Review data for exemptions.
- Respond within statutory timeframes.
- Maintain records of actions taken.
All staff must immediately escalate any data protection request to management upon receipt.